Shared Knowledge
“AT&T Home Security System
- Uncoupling from a Monitoring Company”
19 April 2007
Although the AT&T Home Security System I have is not intrusion armed most of the time, I continue to pay Vector Security a monitoring fee as the knowledge that if a fire were to break out, no matter if I was at home or not, the fire department would be called, is comforting and I look at the monitoring fee as insurance. However situations change and so perhaps you have decided to dump your monitoring company.
To uncouple you system from a monitoring company:
(1) Obviously call your monitoring company and cancel your monitoring service.
(2) Go to the central controller (CC) and remove the 2 screws holding the front cover of the CC to the CC's chassis.
(3) Remove the front cover.
(4) Unplug the telephone line from the jack on the CC's circuit board.
(5) Replace the CC's front cover.
Note here that uncoupling from a monitoring company is easy, but finding a new one later will not be. The problem with uncoupling and then trying to reconnect to a different monitoring company is that the telephone number the CC's dials when there is a system event is set in what is know as non-volatile memory inside the CC. To change this number, a special programmer is required that most monitoring companies do not have.
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